In this course, we will talk about the customers. You will learn how to offer a service, respond to your customer requests, apologize and take customer orders.
Improve your English skills
- Talk about clothes, colors and sizes.
- Ask for refunds and exchanges
- Complain about merchandise
- Fill out a merchandise return form
Focus on Grammar
We will learn the Simple Present Tense and demonstrative pronouns: This, That, These, and Those