English Conversation at Work – First Contact with a Customer
Susan: Mark, Friday at 1 o’clock, I would like you to go with me to a seminar.
Mark: Sure, no problem. Friday at 1 o’clock.
Susan: Maybe you should write that on your calendar so you don’t forget.
Mark: Really, no problem, I can remember. I promise.
Susan: O.K. See you on Friday.
Susan: Oh! Mark. Now you should probably call some customers and make some appointments.
Mark: Let’s see … Who would be a good company to call? Hmm … this looks like a good company. Maybe they would be interested in our products.
Operator: N.S.T Company. Good afternoon.
Mark: Yes. Hello, my name is Mark Johnson, I’m calling from the Wilson Marketing Company. May I please speak to the Production Manager?
Operator: That would be Jim Pearson, just a moment. I will connect you.
Jim: Hello. This is Jim Pearson. Can I help you?
Mark: Yes, hello, Mr. Pearson. My name is Mark Johnson. I am calling from the Wilson Marketing Company. How are you today?
Jim: Fine, thank you, Mr. Johnson.
Mark: Are you the Production Manager?
Jim: Yes, I am. How can I help you?
Mark: Actually, I think I can help you.
Jim: Really? How?
Mark: I have many products that I can show you that will help your company to save a lot of money. You will have more production and better quality if you use our products.
Jim: Really? That’s very interesting. Are they expensive products or are they cheap products?
Mark: We can talk about the price later. I would like to meet with you to talk with you more if you are free.
Jim: Actually, Mr. Johnson, i am very busy every day this week.
Mark: Do you have one hour free this week? I promise, I won’t be wasting your time.
Jim: Well, I have a little bit of time at lunch time on Friday.
Mark: If it is convenient, we can eat lunch together on Friday.
Jim: That would be fine.
Mark: How about 1 o’clock on Friday at the Blue Moon Restaurant.
Jim: 1 o’clock on Friday. That’s fine! O.K. Then I will see you at the Blue Moon Restaurant.
Mark: 1 o’clock on Friday. Fine. Thank you very much for your time, Mr. Pearson.
Jim: You’re welcome, Mr. Johnson. Goodbye.
Boss: Mark, I need you to help me.
Mark: Who? Me? Help you? Sure!! I’ll do anything to help you, sir.
Boss: I need you to take me to the airport this week.
Mark: Sure. No problem! When?
Boss: Friday at 1 o’clock.
Mark: Friday at 1 o’clock?
Boss: Yes. Thank you for your help. I appreciate it.
Mark: Oh, no! I have 3 appointments on Friday at 1 o’clock. I have a seminar with Susan Friday at 1 o’clock. I must meet my customer Friday at 1 o’clock. And I must take my boss to the airport Friday at 1 o’clock.
Mark: Number one, cancel the seminar with Susan. Number two, ask someone to take my boss to te airport for me. Number three, meet my customer Friday at 1 o’clock at the restaurant. And number four … buy a new calendar.