Presenting a Product to the Customer
Jim: Oh! Hello, Mark. Coming please.
Mark: Hello. How are you today?
Jim: Fine, thank you.
Mark: Did you have a nice weekend?
Jim: Yes, it was very nice. I spent time with my family. I took my children to a football game.
Mark: Sounds like you had a nice time. I hope you are not too busy to talk with me today.
Jim: No! Never mind. I have read all of your papers about the products
Mark: Oh good. What do you think? Are you interested?
Jim: Your products are very interesting. But I have some questions about the products.
Mark: No problem. What would you like to know?
Jim: O.K. Tell me about these products, Mark.
Mark: O.K. Well, you can use these products in your machines at your factory.
Jim: Really? How will they help?
Mark: Well, first of all, they can help your machines to run faster.
Jim: You mean they will help to improve the production if I use these products.
Mark: Yes. You will have more production and you will have better quallity if you use these products.
Jim: For my factory, which product is the best use?
Mark: Let’s see. I think this product is the best for your factory.
Mark: Well, because you can use this product in all of your machines and it’s very easy to use.
Jim: Is it dangerous or toxic?
Mark: Oh, not at all. Not at all!
Jim: And can I store this in my warehouse?
Mark: Yes, you can.
Jim: For how long?
Mark: You can store this product in your warehouse for over 1 year.
Jim: Can I test this product before I buy it?
Mark: You sure can. As a matter of fact, I’ve brought a small sample for you to test in your factory.
Mark: A small sample, I think this will be enough for you to test.
Jim: Yes!! I am very sure that will be enough. Can you help my workers at the factory to test this product?
Mark: Yes, I can. It’s very easy. When would you like to test it?
Jim: If you have enough time, you could go to the factory today. I can call and let them know you are coming.
Mark: Today? Sure, that’s fine. That’s fine.
Jim: Hello. Is this Tom? Yes, this is Jim. Today, a sales-techinician will bring a sample to test in the machines. Can you help him? O.K. Thank you.
Mark: Wow! That sure was easy!
Jim: Everything is easy when you are the Production Manager.
Mark: O.K. So after we have tested the product in these machines, when would you like for me to come again to discuss the results?
Jim: Give me one or two weeks. I want to look at the data. Then I will call you.
Mark: No problem. We can discuss all of the details then.
Mark: O.K. Thank you very much for your interest, Jim.
Jim: I hope it will help my factory to have more production.
Mark: It will. I guarantee it.
Jim: O.K. Well, thank you very much, Mark
Mark: Thank you, Jim.